Frequently asked questions

PBS focuses on understanding the reasons behind behaviour rather than simply trying to stop it. We build skills, reduce stressors and create supportive environments that improve wellbeing and quality of life.

People with a disability living in Victoria who require specialist Positive Behaviour Support, funded privately or through relevant supports.

Complete our referral or contact form. We'll arrange an initial conversation, develop a Service Agreement, and then begin assessment and planning.

Yes. Depending on your location, services may be delivered face-to-face, via telehealth, or a combination of both across metropolitan, regional and rural Victoria.

We only charge for supports agreed in your Service Agreement, and are transparent about face-to-face, non-face-to-face and travel time.

Absolutely. You have the right to be supported by an advocate — a family member, friend, trusted person or advocacy organisation — at any time.